Nominated by Karen Capenhurst, who said: "The staff that work in this department are amazing, they do a phenomenal amount of work but always manage to make patients feel welcome and important at a frightening time for them. They go the extra mile, always trying to accommodate urgent scans, and never complain. As a lung cancer specialist nurse my job is made much easier by their commitment to the patients and their dedication to trying to facilitate rapid diagnosis, never once making us feel that we are imposing on their good nature, which I'm sure we do. They are my heroes!!"