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MacMillan Information and Support Centres

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Who we are

The Macmillan Cancer Information and Support Service at County Durham and Darlington NHS Foundation Trust provides a confidential, drop in service for anyone affected by cancer.

When you're affected by cancer, having the right kind of information and support, at the right time, is essential.

People who use the service might:

  • require information about cancer
  • have a cancer diagnosis
  • be a carer, relative, or friend of someone with cancer
  • be living with the consequences of a cancer diagnosis
  • have survived cancer
  • be looking to reduce the risks of cancer
  • be healthcare professionals

   

How we can help

  • Our centres are staffed by a Macmillan Information and Support Specialist and trained volunteers, we are able to provide:
  • Literature on all aspects of living with cancer.
  • Internet access to guide people to appropriate information resources.
  • Opportunity to talk to someone in a private, comfortable quiet room.
  • For people who are unable to visit us in person, information and support
    can be provided over the phone, followed by written information posted
    directly to the home.


We also offer:

  • links to the clinical teams treating certain cancers
  • links to local and national support services
  • referral to other support services
  • signpost people to self help support groups
  • liaise with other voluntary and statutory agencies
  • cancer awareness information in key locations
  • access to benefits advice
  • information and support sessions with specialist nurses
  • Bra clinics at Durham and Bishop Auckland Centres
  • Headwear service at five centres

 

How to find us

University Hospital of North Durham
You can talk to us on 0191 333 2825 or visit North Road, Durham, DH1 5TW

At the moment we are located in the East Wing (old buildings) to the right of the main entrance of the hospital, behind the taxi waiting area, within Cancer Services. The centre can be accessed from both ends of the East Wing, signposted Macmillan Cancer Information and Support Centre.
We are hoping to move the centre into the main hospital building to make us easier to find and more accessible.

Darlington Memorial Hospital
You can talk to us on 01325 743008 or visit Hollyhurst Road, Darlington, DL3 6HX

The Information Centre is located in the main entrance of the hospital on the left hand side, just past Main Reception.

   

BishopAuckland Hospital

You can talk to us on 01388 455230 or visit us at Cockton Hill Road, Bishop Auckland, DL14 6AD

The Information Centre is located in the main out-patients department on the right hand side - opposite the reception desk.

 

Opening Times

The above centres are usually open between 10am to 4pm during clinic times, however there may be occasions when the centres are closed. If you are making a special visit, please ring in advance to check.

 

Shotley Bridge Community Hospital
You can talk to us on 01207 594660 or visit Woodlands Road, Consett, DH8 0NB

The centre is located in the main entrance of the hospital to the left of the main reception area. We are currently open on Friday mornings.

 

 Chester-le-Street Community Hospital
You can talk to us on 0191 387 6303 or visit Front Street, Chester-le-Street, DH3 3AT. The centre is situated in the main entrance of the hospital with the reception desk to your left as you enter and the PALS, and Macmillan Cancer Information and Support Centre straight ahead of you

The Chester-le-Street centre is open on Tuesday mornings from 10:00am until 1:00pm.

 

Peterlee and Newton Aycliffe - HERE

'Having someone to talk to and find the information I needed was so helpful'
Information centre visitor