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Your experience counts

"No decisions about me without me"

Your feedback is extremely important to us. By telling us about your experience, good or bad, it means that we can better understand what is important to you, what we are doing well and if there are areas where we need to look at making improvements.

Your feedback can help us to:

  • Ensure our services are sensitive to the needs of patients, carers and visitors.
  • To improve and enhance the hospital experience.
  • Improve planning and decision making, taking into account our aim to ensure fair and equal use of services.
  • Ensure we are open and transparent in all that we do.

How to have your say...

You can share your experiences and feedback with us in a number of different ways:


Making You Feel Better

Every year, County Durham and Darlington NHS Foundation Trust recognises and celebrates those individuals and teams who have gone 'the extra mile' in providing exceptional care to our patients and local communities, through our annual staff awards.

  And we'd like to hear from you!

  The 'Making you feel better award' is a chance for patients, their family members or users of our services to nominate a member of staff for an award.

  If you have experienced great care and would like to nominate an individual or team for our 'making you feel better award' then please share your experience with us below and submit your details.

  Winners will be announced in February 2014.


Making You Feel Better

Making You Feel Better


Or contact the Patient Experience Team:

Darlington Memorial Hospital,
Hollyhurst Road,
DL3 6HX.

Tel: 0800 783 5774  


Contact the Patient Experience Team:

Darlington Memorial Hospital
Hollyhurst Road

Tel: 0800 783 5774