"No decisions about me without me"

Your feedback is extremely important to us. By telling us about your experience, good or bad, it means that we can better understand what is important to you, what we are doing well and if there are areas where we need to look at making improvements.

Your feedback can help us to:

• Ensure our services are sensitive to the needs of patients, carers and visitors.
• To improve and enhance the hospital experience.
• Improve planning and decision making, taking into account our aim to ensure fair and equal use of services.
• Ensure we are open and transparent in all that we do.

How to have your say...

You can share your experiences and feedback with us in a number of different ways:

• Compliments & comments
• Concerns & complaints
• Fill in an online survey
• Tell us your patient story
• Leave feedback on NHS Choices

Or contact the Patient Experience Team:

Darlington Memorial Hospital,
Hollyhurst Road,
Darlington,
DL3 6HX.

Tel: 0800 783 5774