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Compliments and comments

It is always very pleasing to receive positive comments about our staff or services and we use these to highlight where things are working well. If you are pleased with the care you have received, please let us know and we will pass on your compliments to the staff or service concerned. We also try to learn from your experiences and to understand what is important to you.

There are a number of ways you can share your compliments or comments:

  • You can also complete the Online Survey.
  • You can complete a Compliment & Comments leaflet and post it back to us, or place in the suggestion box in the main reception areas.
  • Or you can email your comments using our feedback form below.

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"Quality of care was outstanding. I cannot praise the staff enough."

Home Enteral Feeding Service.

Service users and carers described the excellent quality of service they received, and stated that they valued the positive relationships developed with professionals.

 

Appreciations.

During Quarter 1 (Apr, May Jun) of 2011 we received 2,933 compliments

During Quarter 2 (Jul, Aug, Sep) of 2011 we received 4,463 compliments

During Quarter 3 (Oct, Nov, Dec) of 2011 we received 3,399 compliments

We will continue to provide information on the number of compliments received in this section.........

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