This accessibility statement applies to the public website for
County Durham and Darlington NHS Foundation Trust (www.cddft.nhs.uk).
This website is run by County Durham and Darlington NHS
Foundation Trust. We want as many people as possible to be able to
use this website. For example, that means you should be able
We've also made the website text as simple as possible to
We know some parts of this website are not fully accessible:
If you need information on this website in a different format
like accessible PDF, large print, easy read, audio recording or
We'll consider your request and get back to you in 3 days.
If you cannot view the map on our 'contact us' page, call or
email us or find google maps on our hospital pages for directions:
We are undertaking further work to improve the accessibility of
our website and will continue work on this website. If you find any
problems not listed on this page or think we're not meeting
accessibility requirements, contact: CDDFT Communications Team: email@example.com
The Equality and Human Rights Commission (EHRC) is responsible
for enforcing the Public Sector Bodies (Websites and Mobile
Applications) (No. 2) Accessibility Regulations 2018 (the
'accessibility regulations'). If you're not happy with how we
respond to your complaint, contact the
Equality Advisory and Support Service (EASS).
If you contact us before your visit we can arrange a British
Sign Language (BSL) interpreter.
Find out how to contact us: /about-the-trust/contact-us.aspx
County Durham and Darlington NHS Foundation Trust is committed
to making its website accessible, in accordance with the Public
Sector Bodies (Websites and Mobile Applications) (No. 2)
Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility
Guidelines version 2.1 AA standard, due to the non-compliances
The content listed below is non-accessible for the following
Navigation and accessing information
Some of our interactive forms are difficult to navigate using a
keyboard. Our forms are built and hosted through third party
software and 'skinned' to look like our website.
We've assessed the cost of fixing the issues with navigation and
accessing information, and with interactive tools and transactions.
We believe that doing so now would be a
disproportionate burden within the meaning of the accessibility
regulations. We will make another assessment when the supplier
contract is up for renewal, likely to be in 2022.
Some of our PDFs and Word documents are essential to providing
our services. For example, we have PDFs with information on how
users can access our services, and forms published as Word
documents. By September 2021, we plan to either fix these or
replace them with accessible HTML pages.
The accessibility regulations
do not require us to fix PDFs or other documents published before
23 September 2018 if they're not essential to providing our
Any new PDFs or Word documents we publish will meet
We do not plan to add captions to live video streams because
live video is
exempt from meeting the accessibility regulations.
This statement was prepared on 26 May 2021. It was last reviewed
in November 2020.
This website was last tested in November 2020. The test was
carried out by Government Digital Service.
You can read the full accessibility test report:
'Every aspect of my emergency care was dealt with quickly,
efficiently and professionally with full explanations and
compassion from all staff involved'.
Patient, Emergency Department, Darlington Memorial Hospital