In a joint statement, NHS
professionals from County Durham and Darlington NHS Foundation
Trust and the area's three Clinical Commissioning Groups - Durham
Dales, Easington and Sedgefield CCG, North Durham CCG and
Darlington CCG - are urging patients to consider what healthcare
services they genuinely need - before rushing to
"The emergency departments at University Hospital of North
Durham and Darlington Memorial Hospital are seeing large numbers of
patients and the departments are very busy.
"Medical teams within the hospitals are working extremely hard
to provide patients with the best possible care, but we urgently
need to remind the public that A&E is for serious accidents and
life-threatening emergencies only.
"There are many other ways of getting the healthcare you need
and many illnesses and injuries don't need to be treated in a
hospital. There are other options available including your local GP
practices and pharmacists, urgent care centres and walk-in centres
or if you are unsure about which service you might need then
the NHS 111 can offer advice.
"There are lots of very unwell people who do need our care and
treatment. We are calling on the support of our local populations
across County Durham and Darlington to allow us to look after the
people who need us most.
"Please use A&E wisely and think carefully before attending
'Every aspect of my emergency care was dealt with quickly,
efficiently and professionally with full explanations and
compassion from all staff involved'.
Patient, Emergency Department, Darlington Memorial Hospital