The Urgent Treatment Centre
(UTC) at University Hospital of North Durham is relocating from 6pm
on Thursday 23 May 2019.
The UTC runs between the
hours of 6pm - 8am, Monday to Friday and 24 hours on weekends and
Currently, the UTC is located on
the ground floor of the hospital. From this Thursday, the service
will relocate to the first floor of the hospital within the main
The relocation is to
support improvement works to the facilities for the care of younger
patients coming into the Emergency Department. National best
practice recommends a 'Front of House' model for the care and
treatment of paediatric patients (children) and the relocation is
part of the Trust's plans to develop and implement this model of
working in Durham.
Access to the UTC from Thursday
will be via the external entrance to the main outpatients
department which has wheelchair access.
INFORMATION: Patients and the public are reminded that
appointments for the UTC should be made by phoning 111 or by using
the NHS 111 online service: https://111.nhs.uk/
'Every aspect of my emergency care was dealt with quickly,
efficiently and professionally with full explanations and
compassion from all staff involved'.
Patient, Emergency Department, Darlington Memorial Hospital