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with you all the way - Our strategic direction 2012–15

This strategic direction for 2012-15 is informed by the views of our partners and staff. Importantly, it's the beginning of a conversation which you are encouraged to join.

Between 2012 and 2015, we will be working hard to ensure services are provided in the right place, at the right time, by the right professional - close to home where possible and in hospital where necessary.

Read the full document here.

'I have to compliment everyone on their pleasant persona and their expertise and knowledge. By the end of the 5 days, I did not feel as though I had been in a hospital ward and was very relaxed.'

Patient, Ward 16 Orthopaedics, University Hospital of North Durham