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with you all the way - Our strategic direction 2012–15

This strategic direction for 2012-15 is informed by the views of our partners and staff. Importantly, it's the beginning of a conversation which you are encouraged to join.

Between 2012 and 2015, we will be working hard to ensure services are provided in the right place, at the right time, by the right professional - close to home where possible and in hospital where necessary.

Read the full document here.

'As I was very, very nervous, I must have been the worst patient ever and they were brilliant with me and I can't thank them enough - could you please pass on my sincere thanks.'

Patient, Hysteroscopy Unit, Chester-le-Street Community Hospital