The Trust's Communications team manages all media enquiries,
plus requests for filming and photography throughout all our
The team provides a service for journalists and can help
If you have any media enquiries, please contact our
Communications department on the following numbers:
telephone: 01325 743987; mobile: 07971895195.
If you have a media enquiry in the evening or at weekends, please
call the switchboard number 01325 380100 and you will be directed
to the on-call communications lead.
Requests regarding photography, filming, or interviews with
staff or patients, must be made through our communications office
We place great emphasis on the need for the strictest
confidentiality in respect of our patients. We will not divulge any
information about a patient unless we are given permission from the
individual, their guardian or their next of kin. All requests for
interviewing/photographing patients must be made through the
communications office. We strongly believe in respecting the rights
of our patients to keep their clinical details confidential. We
will only facilitate contact with patients if they are currently a
patient within our hospitals.
These will be done only if the journalist making the request has
the name of the patient concerned and the patient or his/her next
of kin gives consent. Please do not phone the wards directly but
contact the communications office. During normal working hours
please telephone us on 01325 74 3576. Outside these hours
please telephone the switchboard on 01325 380100 and ask to
speak to the on call communications lead.
Should a major incident occur, the Trust has a contingency plan
that includes arrangements for the media. A press centre will be
established and the media will be notified on arrival at the
hospital. This will be set up for press conferences. You will be
given regular updates on the situation and the opportunity for
interviews, if appropriate. Depending on the type of incident, we
will decide at the time whether photographs/filming will be
permitted and how this will be facilitated.
Read more about the latest news and developments across all of
our sites by downloading a copy of the Trust's magazine - Your
'The treatment I have received from all the staff has been
excellent and could you extend my thanks to them all. A very
thankful and relieved patient'.
Patient, Dermatology Outpatients Department, University Hospital
of North Durham