Communication Service Pathway
Contact: 01388 455 200
We want to make sure you receive the service which is right for
you. This process is called triage.
If you have been referred from community we may give you a call
to ask about
and tell you about pour service options.
Inpatient referrals are usually seen within 1-2 working
Community referrals will receive an appointment letter through
the post once an appointment slot is available.
There may be a waiting list for community referrals. To find out
your position on the waiting list, call 01388 455 200
We will try and find a day and time that fits best with you.
At your first appointment we will give you accessible
information about our service and ask you to consent to
During your fist appointment we will
We will talk to you about your goals for therapy and agree with
you the best route to reach them.
Therapy options include:
Review appointments are a chance to:
Review appointments may be at home, clinic or via telephone.
Sometimes communication difficulties do not get better.
Our goal is to help you maximise your specific communication
skills and ensure you have all the techniques and support you need,
to feel confident about your communication.
We will plan your discharge with you and ensure you have access
to on-going support as required.
You can ask your G.P or any other professional to refer you back
to the Speech and Language Therapy service at any time.
Or you can refer your self.
Contact: Contact: 01388 455 200
'As I was very, very nervous, I must have been the worst patient
ever and they were brilliant with me and I can't thank them enough
- could you please pass on my sincere thanks.'
Patient, Hysteroscopy Unit, Chester-le-Street Community