The older persons urgent assessment services based at Shotley
Bridge Community Hospital and the Chester-le-Street Community
Hospital based COPE service - community older persons excellence
service are part of County Durham and Darlington Community Health
They provide older persons assessment as part of a
multi-disciplinary team approach, providing a high standard of
medical and nursing care in order to maintain patients in their own
home enabling pre-crisis intervention and preventing the need for
The aim is to enable patients to cope better at home, avoiding
unnecessary admissions. It allows health care professionals easy
access to an alternative to an emergency admission and deliver
better health for older people.
The service has immediate access to a comprehensive range of
diagnostics including blood tests, x-rays, CT scans, us scans, 24
hour tapes and 24 hour blood pressure monitoring, echos and
The clinic will see urgent patients in 2 working days.
Referrals to the service can be made for a range of reasons
The service is available Monday to Friday, 9.00 am to 5.00 pm,
excluding bank holidays.
Referrals can be made 24 hours per day, 7 days a week.
Referrals are accepted from the following health
'Every aspect of my emergency care was dealt with quickly,
efficiently and professionally with full explanations and
compassion from all staff involved'.
Patient, Emergency Department, Darlington Memorial Hospital