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Macmillan Information Centres


COVID-19 Important Information

The Macmillan Information and Support Centres are open for face to face support a limited period only Monday to Friday.  We are still providing support over the phone or by email. Please do not hesitate to contact us on the numbers below:

01325 743008

01388 455230

0191 333 2815

Please leave a message and we will get back to you as soon as we can. 

Alternatively, you can email us:  

We will endeavour to get back to you within 24 hours Monday to Friday.

The Macmillan helpline is also open between 9am and 5pm, Monday to Friday on 0800 808 0000

For information and resources visit


Macmillan Cancer Information Centres  

We have three Macmillan Information Centres which are located at:

  • Bishop Auckland Hospitlal (in the outpatients department) 
  • Darlington Memorial Hospital (inside the main entrance) 
  • University Hospital of North Durham (in the outpatients department) 

Mac Centres

 Mac Fiona Durham

There are also informations point at Chester Le Street and Shotley Bridge Community Hospitals.

Our friendly trained staff and volunteers can help you to get the information and support you need, when you need it.  We know that coping with cancer is tough but we'll try to make coping with it a little easier. 

Each of our centres offers a confidential, drop-in service and we have quiet, comfortable rooms if you would like to talk to someone in private. 

We are here for you if you need to talk things through with someone, and can provide information and advice about a wide range of issues including:

  • Different types of cancer
  • Cancer treatments
  • Cancer awareness and prevention
  • Advice and support on financial and welfare issues
  • Information about local support groups
  • Contact details for local and national charities
  • Help on lifestyle issues including healthy eating, exercise and stopping smoking

We also offer a headwear service and bra clinics at:Fiona and Susan Sland

  • Darlington Memorial Hospital, Bishop Auckland Hospital and University Hospital of North Durham

Anyone affected by cancer, or interested knowing more about it can visit or telephone us. We can also help you to search for information on the internet or refer you to other services.

Contact Details

Bishop Auckland Hospital 

Cockton Hill Road, Bishop Auckland, DL14 6AD

Telephone 01388 455230

Darlington Memorial Hospital

Hollyhurst Road, Darlington, DL3 6HX

Telephone 01325 743008

Chester Le Street Community Hospital (Information Point)

Front Street, Chester le Street, DH3 3AT

Telephone 0191 387 6303

Shotley Bridge Community Hospital (Information Point)

Consett, DH8 0NB

Telephone 01207 594660

University Hospital of North Durham

North Road, Durham, DH1 5TW

Telephone 0191 333 2815

Our email address is

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'I feel it is important to relay my experience back to let the staff know they are doing a brilliant job! I would like them to know I appreciated all they did for myself, my family and our beautiful baby girl.'

Patient, Labour Ward, Darlington Memorial Hospital