Volunteering

Macmillan Information Centre Volunteers

County Durham and Darlington NHS Foundation Trust has three Macmillan Information Centres based at:

• Darlington Memorial Hospital
• Bishop Auckland General Hospital
• University Hospital North Durham

We are always looking for enthusiastic, capable people to help make a difference to the lives of people affected by cancer in County Durham and Darlington.

As a volunteer at one of our centres, you might be involved in many different activities including meeting and greeting members of the public, answering the telephone, offering a listening service, signposting people for specialist support, completing administrative tasks or visiting the wards to tell people about the services we offer.

What we expect from our volunteers:You will:

• Be reliable, consistent and trustworthy
• Be able to work independently, with guidance and support
• Understand the boundaries of the role and the need for patient confidentiality
• Have good communication skills and be able to put people at ease
• Ideally, commit to volunteering for at least 3 hours per week for a minimum of 6 months

What you can expect from us:

We will:

• Welcome you to our team where you can make a real difference to the lives of people affected by cancer
• Provide a comprehensive induction programme through County Durham and Darlington NHS Foundation Trust
• Give you access to training opportunities relevant to your role
• Support you to develop existing skills and learn new ones
• Offer one to one support and regular supervision meetings

If you are interested or would like a volunteer information pack, please call our Macmillan Information Centre Facilitator, Susan Remillard on 01388 455231