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Patient Transport


The organisations listed below may be able to help with transport to and from hospital appointments:

1. North East Ambulance Services (NEAS)

* Patients in Teesside and Darlington need to book transport by telephoning Transport Information Service on 01642 263 122.

* Patients in the Durham Dales and East Durham need to telephone Travel Response Centre on 03000 269 9999.

* Patients in North Durham should either contact their GP or the Travel Response Centre, this is dependent on the GP surgery.

2.  Help to Health (Volunteer Patient Transport) 

Provide a door to door service for patient whose medical condition impacts on their mobility to such an extent that they would be unable to access healthcare and/or it would be detrimental to their health or recovery to travel by other means.  You will be asked some questions when you call to make sure you are eligible.  The cost is 50p/mile up to a maximum of £10 plus any car parking fees or expenses incurred (to cover the volunteer driver's expenses).  Call 0300 330 9424 Mon - Fri (except Bank Holidays) 8:30 - 5:30.

3.  British Red Cross Transport and Escort Service 

For people who need someone to take them to a hospital appointment or treatment. The charge is 60p/mile.  Call 0191 384 1360

4.  Daft as a Brush Cancer Patient Care

Provide transportation to the Northern Centre for Cancer Care for outpatient radiotherapy or chemotherapy treatment in specially adapted vehicles. The service is free of charge but patients need to be referred to the service by the Northern Centre for Cancer Care. The service does not take direct referrals.

'I have to compliment everyone on their pleasant persona and their expertise and knowledge. By the end of the 5 days, I did not feel as though I had been in a hospital ward and was very relaxed.'

Patient, Ward 16 Orthopaedics, University Hospital of North Durham