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Referral Information

Referral Guidance Community Specialist Dental Service

Our Community Specialist Dental Service provides a Consultant-led Paediatric dental service and Specialist-led adult Special Care dental service.

We provide care for individuals with:

  • physical and mobility problems
  • sensory issues
  • learning disabilities
  • complex medical conditions
  • severe emotional or mental health problems
  • looked after children

What geographical area does the Dental Service cover?

Our dental service is commissioned to provide dental care to individuals living within the county boundaries of County Durham & Darlington. The patient's home  postcode must be within this geographical area and checked prior to referral.

Who can refer to the CSD Service?

Referrals are only accepted from:

  • GDPs
  • General practitioners (GPs) and Hospital Specialists
  • Health Care Professionals e.g. Social Services and Learning Disability Teams.

Self- referrals are not accepted.

For all non-GDPs it is advised that in the first instance patients should be directed to access dental care with a 'high street' dentist.  These dental practitioners will be able to make a referral to our dental service where appropriate.

What information should be included on the referral?

Our referral forms must be fully completed with as much detail as possible to aid appropriate triage. Failure to complete the referral form fully may lead to rejection of the referral or delay patient treatment.


High quality radiographs should be provided for all referrals. If radiographs are not included it must be indicated why they have not been provided. Original film radiographs should be sent with the referral letter and digital radiographs should be sent on CD with the referral letter or emailed to our secure email address (   with the patient's name and date of birth.

Printed radiographs will only be accepted if they are of a high quality and diagnostic. Radiographs should be less than 12 months old and all non-digital films will be returned to the referring practitioners once treatment is complete.

Where to send referrals?

Referrals should be sent to one of our principle clinics or emailed to our secure email address ( where it will be triaged by an appropriate staff member. Please ensure that the referral is sent to the clinic address which is closest to the patient's place of residence. Patients should be advised that the clinic to which the referral is sent may not always be where treatment will be provided. If you are unsure where to send the referral please phone one of our clinics for advice.


Bishop Auckland

Dental Department - 2nd Floor

Bishop Auckland Hospital

Cockton Hill Road


DL14 6AD

Tel: 01388 455767



Dental Department

Stanley Primary Care Centre

Clifford Road



Tel: 01207 285565



Dental Department

Park Place Health Centre



Tel: 01325 342150



'The treatment I have received from all the staff has been excellent and could you extend my thanks to them all. A very thankful and relieved patient'.

Patient, Dermatology Outpatients Department, University Hospital of North Durham