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Dispensary Services

The pharmacy department currently dispenses an average of 100,000 labelled prescription items per year from our departments on the two main sites. The average time for a discharge prescription to be completed within pharmacy is approximately 60 minutes with over 90% of all discharge prescriptions completed within 2 hours.

The department has a dispensary at Darlington Memorial Hospital and the University Hospital of North Durham.

Our dispensaries are committed to provide a high quality and timely service. Staffed by trained and motivated teams, consisting of pharmacy technicians and assistants and supervised by a pharmacist, we aim to ensure our patients receive the right medication, at the right time in the right place.

All discharge prescriptions are professionally checked for accuracy by our pharmacists before they are dispensed. Our teams dispense and check medication for the patients admitted to and discharged from all areas across the Trust.

In outpatient clinics, our prescribers refer medication changes back to the patient's GP for safety reasons or prescribe using standard FP10 prescriptions for clinicall urgent and specialist medications. As such patients can take out-patient prescriptions to any community pharmacy (including their usual community pharmacy) to be dispensed.

 

'Every aspect of my emergency care was dealt with quickly, efficiently and professionally with full explanations and compassion from all staff involved'.

Patient, Emergency Department, Darlington Memorial Hospital