Clinical governance is the way the NHS works to improve the quality of care patients receive and to maintain that high quality of care. Clinical governance is the responsibility of every member of NHS staff to ensure that patients receive the best possible care. The Pharmacy Performance, Quality and Safety (PQS) Team support this wider governance agenda by reviewing governance issues related to pharmacy and medicines management.
'Every aspect of my emergency care was dealt with quickly, efficiently and professionally with full explanations and compassion from all staff involved'.
Patient, Emergency Department, Darlington Memorial Hospital