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Confidentiality Statement

Confidentiality Statement

The integrated Sexual Health Service includes:

STI / HIV screening, testing and treatment


We will respect the confidentiality of any information that you provide to the Sexual Health Service.

Sometimes we may need to share your information with other healthcare professionals when this directly affects your own health or the health of others.

Your record is not linked to your GP or other hospital records but remains within the integrated sexual health service.

If we need to discuss a result with you or you test positive for an infection, a clinician will contact you via your preferred method, to arrange treatment for you and your partner(s).

If we are unable to contact you via your preferred method, we may try other methods such as telephone or sending letters to your home address, before advising your GP.

If you are under 16 years old and we are unable to contact you by your preferred method we may try to contact you via your school nurse.

Your information may be used within the department to improve the service we offer, such as undertaking clinical audit.  Only anonymous data will be used.

If you are not happy with the service you can make a complaint following the Trust procedure / Patient Experience Team.   Information can be obtained from staff member.

Please speak to a clinician if you have any questions or concerns about this.

'I cannot commend the clinic enough. It is marvellous we have this service at all and well done to you all.'

Patient, Coronary Heart Disease / Heart Failure Service, Shotley Bridge Community Hospital