Information Team

The Information team is based at the Whitehouse, Peterlee and employed by County Durham and Darlington NHS Foundation Trust under the Operated Healthcare Facility (OHF) NHS CDD Services.

The Head of Systems and Operations manages the team. There are Service Level Agreements (SLA) between the team and the Trusts below which use Cardea as their eProcurement system.

County Durham and Darlington NHS Foundation Trust

Tees, Esk and Wear Valleys NHS Foundation Trust

North Tees & Hartlepool NHS Foundation Trust

Gateshead NHS Foundation Trust

Oxleas NHS Foundation Trust

CDD Services

NTS Solutions

QE Facilities

The overall objective of the Information team is to maintain the Trusts eProcurement system known as Cardea, The Information team is responsible for maintaining a central helpdesk facility providing support for all Cardea queries.

The team is responsible for all Cardea system administration, e.g. Branch, Supplier and user setup, maintaining trusts approval structures and the sourcing and contract management modules. The Team maintains supplier product information and pricing held in Cardea's catalogue module (PDMS) and liases with the relevant Trusts procurement teams to provides accurate products and up to date pricing enabling NHS staff to order goods and services on Cardea.

The Information Team have a dedicated data analyst who produces monthly key performance indicators, dashboard reports highlighing specific trends of spend and general reporting.

Training and advice on Cardea is provided by our Systems and Client support officer

Cardea is a managed system provided by Wax Digital Ltd, one of the leading suppliers of eProcurement software.