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We provide a comprehensive Audiology service across County Durham and Darlington. We offer both Adult and Paediatric services covering hearing tests, hearing aids (including bone conduction hearing aids - BCHI), hearing therapy, tinnitus, vestibular assessment and balance rehabilitation.

Services are delivered via our main centres at University Hospital North Durham and Darlington Memorial Hospital. A number of clinics also take place at various other locations within the community and we aim to offer as much flexability as possible.

Currently, we are following local hospital guidelines in line with Covid-19 restrictions. This requires all patients to wear a face covering at all times within the hospital environment.

Throughout your appointment Staff will be wearing full PPE and social distancing will be encouraged, where possible.

Please attend your appointment alone or with 1 accompanying adult/carer for a child or adult with additional needs.

Hearing aid Batteries

Hearing aid batteries for current County Durham & Darlington NHS trust hearing aid users can be collected from the Audiology reception desks at University Hospital of North Durham and Darlington Memorial Hospital only.

Alternatively, batteries can be posted direct and these can be requested by telephone or email.

Hearing aid Repairs

Hearing aid repairs can be dropped off at the Audiology reception desks at University Hospital of North Durham and Darlington Memorial Hospital only, between Monday-Friday 8.30am-5.00pm. However, we cannot guarantee a same day turn around and we will contact you when the repair has been completed.

Alternatively, a face-to-face appointment can be made by contacting the department by telephone or email.

If you are posting a hearing aid to be repaired, please make sure this is in a sealed padded envelope with details of the fault and contact information. This should be sent registered post and once repaired will be posted back registered.

Hearing aid Tubing

Slim tubes and domes and regular earmould tubing can be posted direct. Please request this by telephone or email.

The hearing aid repair and battery service is only available to current hearing aid users fitted by County Durham and Darlington hospitals.


Darlington Memorial Hospital - 01325 743153

Audiology Department, Hollyhurst Road, Darlington, DL3 6HX


University Hospital of North Durham - 0191 3332305

Audiology Department, North Road, Durham, DH1 5TW

















'I would like to thank all the staff for my treatment and their professionalism.'

Patient, Cardiology Department, Bishop Auckland Hospital