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Feedback

If you wish to provide any comments about our service please do not hesitate to contact the department

Many Thanks

Joanne Close (Audiology Services Manager)

Contact

Tel: 0191 333 2305  Email: cdda-tr.audiologyuhnd@nhs.net

Darlington - Audiology Department, Darlinton Memorial Hospital, Hollyhurst Road, Darlington, DL3 6HX,

Durham - Audiology Department, University Hospital North Durham, North Road, Durham, DH1 5TW,

Comments

'Audiology Department Once again, your department comes out top in my "Ears" and a you are a credit to the Memorial Hospital. Thank you for being so helpful, courteous and quick with the repair to my Hearing Aid. It a pleasure to know that you are still performing your usual high standard of service. In these difficult times it is a pleasure to know that there are still nice people out there. I look forward to have a new hearing test soon. Thank you and kind regards. C. J. Field.'

Received the best service I could get in a calm atmosphere

The person who fitted my aid was so helpful and seemed to really care about the patients and her job

Made to feel at ease and free to ask any questions, went home wearing hearing aids and have worn them since then, I am very satisfied with my hearing aids they are so comfortable I forget I am wearing them

Having the time to fully discuss my problems and the opportunity to discuss different situations on a one to one basis with someone who accepted me as a person with the intelligence to understand all the complexities of my condition

My experience within the department was a very good one. I met people who gave me confidence in them that they might be able to help me achieve a good standard level of being able to hear properly once again

Was made to feel relaxed given all the information that I needed. The people were absolutely fantastic looked after from start to finish

From reception onward it was a pleasure to be treated with good old fashioned politeness and respect during my visits to Audio over the years in Darlington and at Durham  I have always without exception been treated with kindness and understanding - thank you

It was a really nice visit to the department everything was surprisingly easy to go through the whole test and getting the hearing aids

We are very fortunate to have an Audiology Department of this high standard and long may it continue to help all with hearing problems

  • team uhnd 2019
  • team dmh 2019

'In recent times, I have utilised admissions to Richardson for respite direct from my fracture clinic, even at weekends. I have never worked anywhere with this efficiency before - it is reassuring and invaluable for the patient.'

Patient, Lowson / Starling Wards, Richardson Hospital