Hearing aid repairs and batteries

Hearing aid Batteries

Hearing aid batteries for current County Durham & Darlington NHS trust hearing aid users can be collected from the Audiology reception desks at University Hospital of North Durham and Darlington Memorial Hospital only.

Alternatively, batteries can be posted direct and these can be requested by telephone or email.

Hearing aid Repairs

Hearing aid repairs can be dropped off at the Audiology reception desks at University Hospital of North Durham and Darlington Memorial Hospital only, between Monday-Friday 8.30am-5.00pm. However, we cannot guarantee a same day turn around and we will contact you when the repair has been completed.

Alternatively, a face-to-face appointment can be made by contacting the department by telephone or email.

If you are posting a hearing aid to be repaired, please make sure this is in a sealed padded envelope with details of the fault and contact information. This should be sent registered post and once repaired will be posted back registered.

Hearing aid Tubing

Slim tubes and domes and regular earmould tubing can be posted direct. Please request this by telephone or email.

The hearing aid repair and battery service is only available to current hearing aid users fitted by County Durham and Darlington hospitals.

For useful instructional videos on how to maintain and clean your hearing aid please visit C2Hear https://www.c2hearonline.com/patient1.html

Contact:

Tel: 0191 333 2305 

Email: cdda-tr.audiologyuhnd@nhs.net

Darlington Memorial Hospital - Audiology Department, Hollyhurst Road, Darlington, DL3 6HX

University Hospital of North Durham - Audiology Deaprtment, North Road, Durham, DH1 5TW