The service provides dedicated hearing therapists who can
advise, support and counsel anyone who experiences difficulty in
communicating effectively because of a hearing problem or other
We offer advice on
Listening skills - There is a difference
between listening and hearing, listening is a skill and like any
skill it needs confidence and practice. We can offer information to
help improve those listening skills and improve confidence. Active
listening for communication leaflet
Managing Tinnitus - see tinnitus
Balance rehabilitation - see vestibular
Hyperacusis - Desensitisation for over
sensitivity to normal sounds - the brain is able to amplify
produced at normal level, and can perceive this as pain and
discomfort, we offer techniques to help desensitise and be able to
manage listening conditions. Hyperacusis
Managing sudden hearing loss - Adaption to
change, the grief cycle, discussion of rehabilitation including
equipment and any further management.
Effective listening devices - addressing the
correct equipment to the problems faced by the individual. Sound
therapy for desensitisation
Equipment - Loop systems, doorbells,
telephones, streaming devices and alerting devices
Individuals can be seen at University Hospital North Durham or
Darlington Memorial Hospital.
Initial assessments can be face to face or telephone and can
take up to 1 hour to complete. During the assessment the hearing
therapist will take an in depth history of your concerns and needs
and decide on the most appropriate management strategy. Subsequent
appointments may be required depending on your circumstances and
these can be arranged if required.
Our hearing therapists have developed close links with other
professionals within health and the community who specialise in
other areas of rehabilitation, for example physiotherapy, the falls
service, social services, lip reading or tai-chi classes. During an
assessment it may be beneficial for you to access some of these
services and we will discuss this with yourself.
After any assessment, all relevant information will be passed to
the necessary professionals as required.
see the useful contacts section for further information
and local contacts
'I cannot commend the clinic enough. It is marvellous we
have this service at all and well done to you all.'
Patient, Coronary Heart Disease / Heart Failure Service, Shotley
Bridge Community Hospital