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Tinnitus management

The Tinnitus Management Service provides a dedicated team who are able to advise, support and counsel anyone experiencing difficulty in managing their tinnitus effectively.

We currently offer one-to-one sessions face to face or by telephone, giving advice on the awareness of tinnitus, how to manage it, relaxation and breathing techniques, use of equipment to help and where to obtain these, and on current research. We can also provide advice on external agencies, local and national, who may offer support throughout this rehabilitation process, and also consider noise generators if required.

Individuals can be seen at University Hospital North Durham or Darlington Memorial Hospital.

Initial one-to-one assessments can take up to 1 hour to complete. During the appointment we will discuss the generation and perception of tinnitus, management strategies, use of sound therapies and the different ways to implement these. We discuss the difference between hearing and listening, the effects on sleep and ways to help manage sleep issues, relaxation and breathing techniques. We will also look at exacerbating factors which may be adding to the awareness of tinnitus. There is time for your questions to be answered and an information pack is provided for you to take home and work through. Subsequent appointments may be required depending on your circumstances and these will be arranged during this initial assessment or from a returned questionnaire which will be posted to you when you have had time to try the strategies suggested.

After any assessment, all relevant information will be passed to the necessary professionals as required. 

To access this service simply visit your GP and request a referral through to Ear Nose and Throat. They will do their relevant checks and will refer you onto this service or any of our other services as they feel appropriate.

see below for some useful websites and contacts:

BTA - British Tinnitus Association

Helpline: 0800 018 0527         Email:

Futurelearn  (organised by the Open University) has free short courses on balance (ageing well the management of falls) and mindfulness (mindfulness for peak performance)

Durham Deafened Support -

Tel: 0191 5183358

Talking Changes -

Tel: 0191 333 3300

Our self help guides are available to download in several formats. Information available on Abuse, Alcohol, Anxiety, Bereavement, Controlling Anger, Depression, Domestic Violence, Eating Disorders, Hearing Voices, Obsessions and Compulsions, Panic, Post Traumatic Stress, Postnatal Depression, Self Harm, Shyness, Social Anxiety, Sleeping Problems and Stress.







'I have to compliment everyone on their pleasant persona and their expertise and knowledge. By the end of the 5 days, I did not feel as though I had been in a hospital ward and was very relaxed.'

Patient, Ward 16 Orthopaedics, University Hospital of North Durham