We run our services from five main hospital sites. All of our
hospitals are located within easy reach by public transport and
have their own car parking facilities.
Each of our hospital sites has its own car park. While we
endeavour to provide the appropriate car parking for our patients,
visitors and users, spaces are limited and at peak times, such as
ward visiting times, they can get busy and congested.
We operate 'pay on foot' systems in our hospital car parks, so
please remember to bring some change for the car park ticket
At Darlington Memorial
Hospital and Bishop Auckland Hospital you
need to pay before you go into hospital using the pay machines
located in the car parks.
At the University Hospital of
North Durham please follow the signs for the public parking
area accessed via a barrier. You will be given a ticket which you
then need to validate on your exit from hospital using the payment
machines by the hospital entrance. To leave, you will need to
insert your ticket at the exit barrier.
The visitor car park facility during peak periods can become
congested, and where possible users can access the nearby Park and
Ride facility located at Sniperly Roundabout. The service will stop
on North Road adjacent to the Emergency Department entrance upon
request. Current fares are £2.00 per passenger with Under 16s free
and concessionary bus pass holders travel for free after 09.30. The
service runs between Monday and Saturday 07.00 and 19.00, with the
last return bus leaving Durham at 18.45. Further information can be
found at Durham
Park & Ride
Other car park providers operate in the vicinity of the
University Hospital of North Durham site and users should make
themselves aware of terms and conditions of use.
Community Hospital you will be issued with a token at the
entrance barrier which you need to validate at the payment machine
within the reception area of the hospital, and when leaving put the
token into the machine at the exit barrier.
The following charges apply to the Darlington Memorial, Bishop
Auckland and University Hospital of
North Durham hospital sites:
0 - 2 hours - £3.00
Up to 3 hours - £4.00
Up to 24 hours - £6.00
The following charges apply on the Chester-le-Street
Community Hospital site:
0 - 2 hours: £1.20
2 - 3 hours: £1.60
3 - 4 hours: £2.00
40p per hour thereafter up to a maximum of £3.60
Day Ticket: £4.00
There are also designated drop off bays / short stay parking
areas at each of our sites which enable 20 minutes of free
These charges will also apply to blue badge holders.
The Trust acknowledges that coming to hospital can be a
stressful time in people's lives and in certain circumstances the
added pressure of paying for car parking increases individual
anxiety. Although we are not in a position to offer free parking to
users, a number of concessions are available to certain categories
of patients and visitors.
Ultimately the car parking service is managed by the Trust's
Estates and Facilities team but the concessions allow a degree
of flexibility to be used by the clinical staff as we understand
there are always extenuating circumstances that don't fit agreed
The following concessions are available at the respective
On 1st December 2016, County Durham and Darlington Foundation
Trust introduced charges for Blue Badge holders.
If all dedicated bays are full, you can access the public car
parks still whilst displaying your badge.
End of life - where clinical staff feel it would be beneficial a
parking exemption form can be issued to the immediate family /
Long stay patients - normally deemed those that have been an
in-patient for more than two / three weeks; primary
carers can avail of free parking for the duration of the
ITU / SCBU / neo-natal - Primary carers for those patients
within the highlighted areas can ask for free
Darlington Memorial Hospital and Bishop Auckland
Please seek further advice and guidance from clinical
departmental or ward staff.
Cancer patients - can ask for free parking for the duration
of their treatment.
Birthing partners - during the period of confinement birthing
partners can ask for free parking.
Dialysis and MRI patients - dedicated parking areas allocated
for these individuals with respective departments issuing parking
discs / permits.
University Hospital of North Durham
Cancer patients - issued a parking exemption form by clinical
staff which allows reduced parking tariffs.
Appropriate concessions agreed with local clinical staff as
Community Hospital sites
Local arrangements are in place and should be followed
Parking exemption forms
These allow the user to reduced / free parking and require
to be countersigned by a senior member of clinical staff within the
issuing ward or department to qualifying individuals. Signed forms
should be clearly displayed on the dashboard of the designated
vehicle within the public car park.
Users at the University Hospital of North Durham will have to
present this form along with their car park entry barrier ticket
prior to paying to avail of the reduced / free parking. Forms
should be presented to the car parking reception desk located
within the Old Trust HQ building.
Please note: No retrospective car parking refunds can be
For further advice please contact the Car Parking Team at
Darlington Memorial Hospital on 01325 743845 (answerphone) or email
'Every aspect of my emergency care was dealt with quickly,
efficiently and professionally with full explanations and
compassion from all staff involved'.
Patient, Emergency Department, Darlington Memorial Hospital