If necessary, we can make arrangements for a language
interpreter, and in the case of the deaf / hearing impaired, a
signer or lip speaker.
When a British Sign Language interpreter is arranged, we will
confirm with you, that the interpreter has been booked and if you
wish, we will inform you of the name of the interpreter.
You or a member of your family may like to contact the ward or
department staff prior to your admission or appointment to make
arrangements. Please allow us as much time as possible to arrange
If you require information in a different language, please
contact the relevant ward or department.
'As I was very, very nervous, I must have been the worst patient
ever and they were brilliant with me and I can't thank them enough
- could you please pass on my sincere thanks.'
Patient, Hysteroscopy Unit, Chester-le-Street Community