We've developed this section to help you find out everything you
need to know about our hospitals when you need to use our services
either as a patient or as a visitor. We want to provide you with
this information to make your visit easier, for example by being
able to decide what you need to bring with you and to help make you aware
of the facilities we have available. This guide should help you if
you are an inpatient, outpatient or visitor.
We aim to deliver consistently high standards of care in
everything that we do and we are always pleased to hear of anything
you have to say and any suggestions you might have to help us
continuously improve our services.
You can help us to improve our services and let us know what you
think by providing us with feedback.
You can also comment about your experience on the NHS Choices website.
You can find out more about your rights and responsibilities in
the NHS Constitution.
'The treatment I have received from all the staff has been
excellent and could you extend my thanks to them all. A very
thankful and relieved patient'.
Patient, Dermatology Outpatients Department, University Hospital
of North Durham