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Your visit to the hospital


We've developed this section to help you find out everything you need to know about our hospitals when you need to use our services either as a patient or as a visitor. We want to provide you with this information to make your visit easier, for example by being able to decide what you need to bring with you and to help make you aware of the facilities we have available. This guide should help you if you are an inpatient, outpatient or visitor.

We aim to deliver consistently high standards of care in everything that we do and we are always pleased to hear of anything you have to say and any suggestions you might have to help us continuously improve our services.

Please CLICK HERE to read what retail/catering services we have.

You can help us to improve our services and let us know what you think by providing us with feedback.

You can also comment about your experience on the NHS Choices website.

You can find out more about your rights and responsibilities in the NHS Constitution.

'I cannot commend the clinic enough. It is marvellous we have this service at all and well done to you all.'

Patient, Coronary Heart Disease / Heart Failure Service, Shotley Bridge Community Hospital