We understand that there will be times when, as a patient or
visitor in one of our hospitals, you may need to use a mobile
telephone. We ask you to bear in mind the privacy and dignity of
others around you and to act with courtesy and appropriateness.
This is principally to protect patients from undue noise and
disturbance and to promote a restful and therapeutic care
environment. Phones must be switched off or set to silent.
The use of mobile telephones in the following areas is
not allowed by the Trust:
Mobile phones must be turned off and
not used in the following high risk areas for safety
Mobile phone use is permitted in the following
Signs around the hospital will show you where you can use your
mobile phone. If you need to make a call or send a text, make sure
you go to an area where you can use your phone. If you're not sure,
ask a member of staff first.
You are NOT permitted to take pictures or
videos using your mobile phone or a camera.
The use of camera phones and other photographic devices risks
infringing patient confidentiality.
The only exception to this is in maternity wards where
permission must be sought from the ward sister.
'The treatment I have received from all the staff has been
excellent and could you extend my thanks to them all. A very
thankful and relieved patient'.
Patient, Dermatology Outpatients Department, University Hospital
of North Durham