For the first time in the history of the NHS, the constitution
brings together in one place details of what staff, patients and
the public can expect from the National Health Service. It also
explains what you can do to help support the NHS, help it work
effectively, and help ensure that its resources are used
The Constitution sets out your rights as an NHS patient. These
rights cover how patients access health services, the quality of
care you'll receive, the treatments and programmes available to
you, confidentiality, information and your right to complain if
things go wrong.
You can read more about your rights and responsibilities in the
'Every aspect of my emergency care was dealt with quickly,
efficiently and professionally with full explanations and
compassion from all staff involved'.
Patient, Emergency Department, Darlington Memorial Hospital