County Durham and Darlington NHS Fooundation Trust has welcomed
the publication of the Care Quality Commission's report following
its inspection in February.
The CQC has given an overall rating of 'requires
improvement'. It is useful to set this overall rating in a
wider context. The Trust scored 'good' in 80% of the indicators
measured and it is encouraging to note that the organisation is
better positioned comparatively to similar trusts with the same
rating. Indeed, it has proportionately less areas that require
improving than some trusts rated as good.
At a Quality Summit event on Friday (25 September) - an event
held as part of the CQC process to report on their findings and
provide the Trust with an opportunity to feedback on actions taken
and those underway - the CQC and stakeholders agreed that given the
Trust's position, we should now be setting out plans to take the
organisation to 'outstanding' within the next two years.
Chief Executive of County Durham and Darlington NHS Foundation
Trust, Sue Jacques said: "The CQC report is a valuable source of
information providing us with feedback not just from independent
assessors but also from our patients and staff.
"It was pleasing that the inspection recognised our caring and
compassionate staff and the respect and dignity with which our
patients are treated. Across the organisation, we scored 'good' in
80% of the indicators and received a 'good' overall rating for our
community services. However, we recognise there are areas where
improvements can be made.
"We have not been standing still since the inspection in
February and because the CQC assessment is broadly in line with our
own self-assessment it means we have already made good progress in
areas where it was identified that improvements could be made and
we have action plans in place to continue delivering further
"Looking at how we have performed relative to other similar
trusts that have been inspected, by addressing all of our agreed
actions an overall score of 'good' is well within our reach and we
are working with partners to aim to be 'outstanding' within the
next few years- which is what we all want to be offering to our
Areas of good practice singled out in the report
Key areas where we are making improvements based on the
Full reports including ratings for all the trust's care services
are available at
Ratings for University Hospital of North Durham
Ratings for Darlington Memorial Hospital
Ratings for Community Health Services
'I am writing to congratulate you on your wonderful staff you
have working for you at DMH.'
Patient, Catering / Porters / Domestics, Darlington Memorial