The Open and Honest Care initiative is
a central part of NHS England's ambition to ensure every patient
gets high-quality care, and to build improved services for the
Open and Honest Care: Driving
Improvement was piloted in the North West in 2010 with eight
Trusts publishing information on their websites on falls and
pressure ulcers reported in their Trusts, alongside commentary
describing the improvements being made to care delivery. Since
then, a number of acute and community Trusts have published similar
information via NHS Choices and their websites on key areas of
healthcare quality, which is refreshed on a monthly basis.
This information is being published as
part of an open and transparent approach by the Trust to encourage
and share quality improvements, and to give members of the public
access to key information about our local health services.
The information we are sharing in our
'Open and Honest' reports include:
'As I was very, very nervous, I must have been the worst patient
ever and they were brilliant with me and I can't thank them enough
- could you please pass on my sincere thanks.'
Patient, Hysteroscopy Unit, Chester-le-Street Community