Quality Matters 2017 - 2020 : our quality improvement
Through engagement with our staff and stakeholders we have
refreshed our quality improvement strategy to set out our quality
priorities for the next three years, 2017 - 2020. We have also
included our plans for improvement in each area and how we will
provide our staff with the tools, techniques, training and methods
to help them make quality improvements in their areas of work.
Our vision is to be "Right First Time, Every Time". It is
underpinned by four strategic aims, all supported by this Quality
HERE to view Quality Strategy Matters
'As I was very, very nervous, I must have been the worst patient
ever and they were brilliant with me and I can't thank them enough
- could you please pass on my sincere thanks.'
Patient, Hysteroscopy Unit, Chester-le-Street Community