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Quality Matters: our clinical and quality strategy

Quality Matters 2017 - 2020 : our quality improvement strategy


 Quality and Safety Infographic

Through engagement with our staff and stakeholders we have refreshed our quality improvement strategy to set out our quality priorities for the next three years, 2017 - 2020. We have also included our plans for improvement in each area and how we will provide our staff with the tools, techniques, training and methods to help them make quality improvements in their areas of work.

Our vision is to be "Right First Time, Every Time". It is underpinned by four strategic aims, all supported by this Quality Improvement Strategy.


 The Vision

 CLICK HERE to view Quality Strategy Matters



'As I was very, very nervous, I must have been the worst patient ever and they were brilliant with me and I can't thank them enough - could you please pass on my sincere thanks.'

Patient, Hysteroscopy Unit, Chester-le-Street Community Hospital