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Tell us what you think

Your feedback is really important to us. Please tell us what you think about the services we provide.

Your feedback is extremely important to us. By telling us about your experience, we can better understand what is important to you, what we are doing well and if there are areas we need to improve. Your feedback can help us:

  • Provide services which are high quality and sensitive to the needs of patients, carers and visitors.
  • Improve t h e experience f o r patients, carers and visitors.
  • Make sure our services offer fair and equal access .
  • Ensure we are open and transparent in all that we do.

You can contact the Patient Experience Team on 0800 783 5774, and email;

Address: Appleton House, Lanchester Road, Durham DH1 5XZ.

'In recent times, I have utilised admissions to Richardson for respite direct from my fracture clinic, even at weekends. I have never worked anywhere with this efficiency before - it is reassuring and invaluable for the patient.'

Patient, Lowson / Starling Wards, Richardson Hospital