NHS Advocacy is now provided by North East NHS
Independent Complaints Advocacy (ICA),supporting individuals
complaining about the NHS in the following local authority
Darlington, Durham, Gateshead, Hartlepool,
Middlesbrough, Newcastle, North Tyneside, South Tyneside, Redcar
and Cleveland, Stockton and Sunderland.
This service replaces the previous Independent Complaints
Advocacy Service (ICAS) and will continue to be delivered by the
Carers Federation Ltd, which has over eight years experience of
supporting people in the North East with NHS complaints. Please
click on the Independent Complaints Advocacy link under 'Related
links' for an overview of how we can help.
The service is based at:
'The treatment I have received from all the staff has been
excellent and could you extend my thanks to them all. A very
thankful and relieved patient'.
Patient, Dermatology Outpatients Department, University Hospital
of North Durham