Patient stories are an invaluable way of helping us to
understand how the services we deliver impact on you as patients.
Patient stories are recognised as an effective and powerful way of
making sure that the patient's voice is heard and that improvement
of services is centred on the needs of the patient.
Research shows that patient stories bring experiences to life
and encourage the NHS to focus on the patient as a person rather
than a condition or an outcome. By gathering patient and carer
narratives, we can discover what really matters to you.
If you would like to share your story, then contact a member of
the Patient Experience Team and we will be pleased to arrange to
meet with you.
Patient Experience Team
Durham DH1 5XZ
Tel: 0191 371 3653 and 0800 783 5774
You can tell us directly about your experiences or share your
story by contacting the Patient Experience Team:
Tel: 0191 371 3653 and 0800 783 5774.
'Every aspect of my emergency care was dealt with quickly,
efficiently and professionally with full explanations and
compassion from all staff involved'.
Patient, Emergency Department, Darlington Memorial Hospital