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Tell us your patient story


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Patient stories are an invaluable way of helping us to understand how the services we deliver impact on you as patients. Patient stories are recognised as an effective and powerful way of making sure that the patient's voice is heard and that improvement of services is centred on the needs of the patient.

Research shows that patient stories bring experiences to life and encourage the NHS to focus on the patient as a person rather than a condition or an outcome. By gathering patient and carer narratives, we can discover what really matters to you.

If you would like to share your story, then contact a member of the Patient Experience Team and we will be pleased to arrange to meet with you.

Patient Experience Team

Appleton House

Lanchester Road

Durham DH1 5XZ

Tel: 0191 371 3653 and 0800 783 5774


  • Patient stories report
  • PET-Easy Read Leaflet

'I feel it is important to relay my experience back to let the staff know they are doing a brilliant job! I would like them to know I appreciated all they did for myself, my family and our beautiful baby girl.'

Patient, Labour Ward, Darlington Memorial Hospital