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MOPS

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Who is this course suitable for?

Taking Inter-professional team based learning in Simulation to a new level; this one-day course involves participants from all levels of experience in Neonatal Intensive Care (NICU), Paediatrics, Midwifery and Obstetrics.

The course has a strong basis in Human Factors and non-technical skills and looks at what really challenges healthcare professionals in those environments. Aspects arising often include challenging conversations, managing conflict, professionalism, personal human factors and performance. The scenarios mix the use of high fidelity mannequins and actors to optimally deliver on the anticipated learning experience.

Our own experience and participant feedback shows that the conversation which arises in the debrief is a great deal more valuable due to the uncommon opportunity to bring multiple specialties together outside the work environment enhancing perspectives and learning from each other. Much of the learning is grounded from an understanding of high reliability organisations. Many of the outcomes have derived from these areas and apply to our daily work.

Learning outcomes

Demonstrate effective management of situations requiring advanced communication skills including assertive behaviour, managing conflict and negotiation skills

Recognising the importance of situational awareness (SA), potential hindrances in the clinical environment and developing SA within the team to enhance overall effectiveness.

Enhancing effective team-working skills with a range of colleagues

Developing skills in both giving praise and managing unprofessionalism/undesirable behaviour in a constructive manner.

Course Lead - Derek Randles derek.randles@nhs.net and kateabbott1@nhs.net

'I cannot commend the clinic enough. It is marvellous we have this service at all and well done to you all.'

Patient, Coronary Heart Disease / Heart Failure Service, Shotley Bridge Community Hospital