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Domestic abuse

Stop domestic abuse

Domestic violence or abuse can happen to anyone. Find out how to recognise the signs and where to get help.

Domestic violence, also called domestic abuse, includes physical, emotional and sexual abuse in couple relationships or between family members.

Domestic violence can happen against anyone, and anybody can be an abuser.

For more information click here

You are not alone

Domestic violence or abuse can happen to anyone. Find out how to recognise the signs and where to get help.

Ask for ANI (Action Needed Immediately) is a code word scheme developed by the Home Office to provide a discreet way for victims of domestic violence & abuse (DVA) to signal they need emergency help from the safety of their local pharmacy. 

Those affected by DVA will be able to use the code word 'ANI' in participating pharmacies (including all Boots stores and participating independent pharmacies) to let staff know they require an emergency police response or help contacting a helpline or specialist support service (e.g. Harbour, the local DVA service for County Durham and Darlington: 03000 20 25 25).

Participating pharmacies will display posters in their window and around the pharmacy to let customers know they can approach their staff to seek help. Any information shared will be treated confidentially. The member of staff will offer to accompany the individual to the consultation room and check whether the person wants the police to be called. If so, the staff member will offer the use of a phone to dial 999 or make the call on the person's behalf.

For more information click here


We offer a range of different services to assist those affected by domestic abuse.

We work across the North East of England with services in County Durham, Hartlepool, Stockton, Middlesbrough, Darlington and North Tyneside.

Telephone: 03000 20 25 25 (24 hours)


For more details click here

Bright Sky

Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.

For more details click here

'Every aspect of my emergency care was dealt with quickly, efficiently and professionally with full explanations and compassion from all staff involved'.

Patient, Emergency Department, Darlington Memorial Hospital