Trust Chairman Professor Richard Scothon recently visited the Community Special Care Dental Service at Bishop Auckland Hospital, where he was delighted to witness the high-quality care being provided to patients whose dental needs go beyond what can be offered in a general dental practice setting.

This specialist NHS service is referral only and is designed to support children and adults who are unable to receive treatment from a high street dentist due to a wide range of needs.

These include physical or mobility challenges, sensory issues, learning disabilities, complex medical conditions, severe emotional or mental health difficulties, and looked after children.

A Dedicated, Specialist-Led Team

The service is Consultant-led and supported by a highly skilled and experienced team comprising:

  • Paediatric Dental Consultants

  • Consultants and Specialists in Adult Special Care Dentistry

  • Specialist Registrars in both Paediatric and Adult Special Care Dentistry

  • Experienced dentists and dental nurses

In addition, the Oral Health Promotion team works proactively to deliver training and education in oral care for healthcare professionals, helping to raise awareness and improve standards across wider health and care settings.

Accessible and Inclusive Facilities

The service is designed with accessibility and patient comfort at its core, with facilities that include:

  • Hospital and community-based clinics

  • General anaesthetics available at three main hospital sites

  • Hospital-based Medically Compromised clinic

  • Inhalation sedation

  • Wheelchair-accessible clinics

  • Hoists for patient support

  • Interpreting services

  • Activity and sensory packs

  • Social storyboards with easy-read symbols and Picture Exchange Communication System (PECS)

Supporting Patients with Autism and Additional Needs

The team makes extensive use of communication aids, such as Social Story Cards and visual symbols, particularly for patients with Autism.

These tools help patients understand what to expect from their visit, reducing anxiety and making it possible for them to receive treatment that may otherwise be intolerable.

Professor Scothon praised the team’s dedication and compassion, commenting on the clear commitment to providing safe, inclusive, and person-centred care for some of the Trust’s most vulnerable patients.

This essential service continues to make a significant difference in the lives of individuals and families across the region.