No excuse for abuse

We understand that you may be distressed or upset, but there is never an excuse to be violent, aggressive or abusive. ​​​ Our staff are here to help, often in busy and challenging circumstances, and are dedicated to supporting you with care, professionalism, and respect. Thank you for helping us maintain a safe and supportive environment. 

Main hospital switchboards

You can contact us via our main hospital switchboards:

Other useful contacts

To ask for access to health information held about you, please visit the Access to Health Records section or contact our Health Records Team: cdda-tr.accesstohealth@nhs.net

Central Appointments

Routine and Urgent Outpatients :

Urgent Suspected Cancer:

Endoscopy Booking

Routine and Urgent Endoscopy Appointments:

Urgent Suspected Cancer:

Waiting List

Elective Operations:

Access to Health

Requests from patients, solicitors for medical notes:       

Overseas Visitors

Any queries for overseas patients:

Please note: 'South' usually covers Darlington Memorial Hospital, Bishop Auckland Hospital and Richardson Community Hospital. 'North' usually covers University Hospital of North Durham, Chester-Le-Street Community Hospital, Shotley Bridge Community Hospital and Sedgefield Community Hospital. 

Patients, carers and visitors can contact the Car Parking team by email: cdda-tr.carparkingcddft@nhs.net

If your query relates to a clinical condition, clinical appointment or another request for medical information, please contact your General Practitioner (GP) in the first instance, or the department or team to which your enquiry relates. If necessary, please contact one of our main hospital switchboards and they will be able to transfer you to the correct department.

We promote a culture of openness and accountability. To make a request for information, please visit our Freedom of Information section. 

We welcome interest from journalists in our hospitals, other facilities and services. Please visit our Media Centre for all media enquiries and requests for interviews, filming and photography. 

All of our current job vacancies are advertised on the NHS Jobs website. We use a standard online application form for all vacancies to ensure we assess all applications fairly.

Requests for references

All standard reference requests should be made directly to the previous or current line-manager. Requests for Bank references should be emailed to: cdda.tr.bank@nhs.net

Useful contacts

Share your feedback

We’re committed to providing the best possible care and support to all our patients and service users. Your feedback is invaluable in helping us to improve our services and enhance overall patient experience.

Whether you have had a positive experience with our teams and services, have suggestions for improvement, or want to share any concerns, we encourage you to let us know. 

Share a compliment or complaint