
Frequently asked questions
The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well and what can be improved. We value your feedback.
If you have recently stayed in one of our hospitals or used our services, please tell us about your experience. We use your feedback to recognise the good and to help make improvements where needed.