We are delighted to celebrate a major milestone, with 250,000 people now using our Patient Engagement Portal (PEP) through the NHS App.
Reaching a quarter of a million users is an important step in our digital journey and shows how more people are choosing convenient digital ways to access information about their care.
Making it easier to stay connected to your care
Through PEP, patients can receive timely communications and access relevant information about their care digitally.
Where services are connected to the NHS App, patients can also view and manage hospital appointments, making it easier to keep track of their care wherever they are.
The NHS App provides a simple and secure way to access a growing range of NHS services, alongside existing ways of communicating with patients.
This milestone represents thousands of people benefiting from quicker and more accessible communication about their healthcare.
We know that digital services are not right for everyone, so existing routes will continue to be available for people who need or prefer to access information in other ways.
Thank you
Reaching 250,000 users has been made possible through the hard work of colleagues across our services, digital teams and partner organisations.
Thank you to everyone who has helped introduce PEP, supported patients to use the service and continued to improve the digital experience.
Looking ahead
We will continue to build on this progress, improving the digital experience and helping more people benefit from convenient access to information about their healthcare.
We will also continue to share updates as more services become available through the NHS App.