Introduction
How did we do?
We would love to hear your feedback and thoughts on our service. We pride ourselves on providing a professional and efficient service in a friendly and caring environment. We believe that patient feedback is important and an essential tool to help us know what we are doing well and how we can make improvements.
In just a few minutes you can really make a difference!
If you would like to share your views, please complete a short survey and take a few minutes to tell us about your experience.
Patient feedback
Some positive patient feedback our programme has received:
- “I have always received exceptional service on all my interactions with the diabetic eye screening department – outstanding service as ever - thankyou.”
- “I come for retinal screening every year and I’m always treated very well, so a big thank you from me.”
- “Just a quick line to say how caring and very helpful the team are. I have always had top quality service for my daughter - many thanks.”
- “A massive thankyou to Daniel, who really made me feel at ease, he is a credit to the profession he is in.”
- “I was seen on the 1st March and received my results letter by 3rd March – wonderful experience.”
- “I find the screening appointment very enjoyable once the drops have been done. I have always found the staff wonderful and very caring.”